Privacy policy.

1. Data controller

Controller: Víctor Guillén Montes

Tax ID / VAT ID: 20267358B

Registered address: c/ Fernando III, 18, Villaviciosa de Odón, 28670

Email: hola@madridenlinea.com

Phone: +34 634 49 88 33

2. Purpose of processing

Personal data provided through the contact form, email, phone or any other contact channel available on the website will be processed in order to handle information requests, manage enquiries, prepare commercial proposals, maintain communications related to requested services and, where applicable, comply with legal obligations.

3. Legal basis

The legal basis for processing is the application of pre-contractual measures at the request of the data subject, the user's consent where applicable, and, where relevant, compliance with legal obligations binding on the controller.

4. Categories of data

Identification and contact data may be processed, such as name, email address, phone number, service of interest and any other information voluntarily included by the user in their message.

5. Data retention

Data will be kept for as long as necessary to respond to the enquiry, manage the related relationship and comply with applicable legal obligations. Once no longer necessary, data will be deleted or blocked in accordance with the applicable regulations.

6. Recipients and processors

As a general rule, personal data will not be disclosed to third parties unless legally required. However, certain hosting or technology providers may access the data as processors when technically necessary to provide the service.

In addition, if the user accepts analytical cookies, browsing data may be processed through services such as Google Analytics 4 in accordance with the consent settings of the website.

7. User rights

The data subject may exercise the rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw consent where consent is the legal basis, by sending a request to hola@madridenlinea.com.

The request must sufficiently identify the applicant and indicate the right to be exercised. If the data subject considers that their rights have not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency.

8. Source of data

The personal data processed comes from the data subject themselves, whether through forms, email, phone or direct interaction with the website.

9. Security

The controller adopts reasonable technical and organisational measures to protect personal data against loss, alteration, unauthorised access or improper processing, taking into account the nature of the information processed and the associated risks.

10. Updates

This Privacy Policy may be updated when necessary due to legal, technical or functional changes to the website. In that event, the current version published on this page will apply.